A wardrobe for the everyday
North & Mercer is an online fashion store for customers in Canada, bringing together clothing and accessories for everyday dressing. Our collection offers options to build outfits around your own style, from relaxed combinations to more dressed-up looks.
We want the practical details to be easy to find. Product pages provide information to help you choose, and our customer care team can assist with orders, delivery and returns.
Shopping with us
We offer free standard delivery to eligible Canadian addresses and a 30-day window to request an eligible return or exchange. Processing normally takes 1–2 business days, followed by 4–8 business days in transit. Full conditions are set out in our Shipping Policy and Return and Refund Policy.
Who operates the store
North & Mercer is operated by 3OAK Consulting LLC, a United States company. Our business address is in Sheridan, Wyoming. Our Canadian warehouse and returns facility is located at 351 Olivewood Road, Toronto, Ontario M8Z 0E9, Canada. Please contact us before sending a return and follow our return instructions.
Contact and business information
North & Mercer is operated by 3OAK Consulting LLC.
Business address: 30 N Gould Street, STE R, Sheridan, WY 82801, United States.
Warehouse: 351 Olivewood Road, Toronto, Ontario M8Z 0E9, Canada.
Email: support@north-mercer.com
Telephone: +1 437 524 8045
Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding public holidays. We aim to reply within one business day. EST or EDT applies according to the season.